Effective Date:1st of August 2025 Last Updated: 1st of August 2025
This Data Collection & Privacy Agreement (the “Agreement”) governs how Goldex LLC (“Goldex,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information provided by users (“you” or “User”) through our website https://goldexrobot.com, mobile applications, and automated pawn terminals (“Services”).
By accessing or using our Services, you consent to the collection and processing of your personal data as described in this Agreement.
1. Scope of Agreement
❯ This Agreement applies to all personal data collected from Users located in the United States.
❯ If you are located outside the U.S., additional privacy rights may apply (e.g., GDPR for EU residents of other jurisdictions).
2. Types of Data We Collect
We may collect the following categories of personal information:
❯ Identity Data: Full name, government-issued ID, date of birth
❯ Contact Data: Phone number, email address
❯ Transaction Data: Item descriptions, valuation, pledge terms
❯ Device & Usage Data: IP address, browser type, geolocation, interaction logs
3. How We Use Your Data
We use your data to:
❯ Verify your identity and eligibility for our products (ATM) & services
❯ Communicate with you regarding your account and services
❯ Comply with legal obligations (e.g., anti-money laundering laws)
❯ Improve and personalize our Services & communications
4. Consent & Opt-In Requirements
❯ By using our Services, you provide affirmative consent to data collection and processing.
❯ For sensitive data (e.g., biometric or financial information), we obtain explicit opt-in consent.
❯ You may withdraw consent at any time by contacting us at support@goldexrobot.com, subject to legal and contractual limitations.
5. Children’s Data
❯ Our Services are not intended for children under 13.
❯ We do not knowingly collect personal information from minors without verifiable parental consent, in accordance with COPPA.
6. Data Sharing & Disclosure
We may share your data with:
❯ Authorized service providers (e.g., identity verification platforms, payment processors)
❯ Law enforcement or regulatory authorities, when required by law
❯ No personal data is sold to third parties without your explicit consent
7. Data Retention
❯ Personal data is retained only as long as necessary to fulfill the purposes outlined above or as required by law.
❯ You may request deletion of your data, subject to applicable retention obligations.
8. Your Rights
Under U.S. privacy laws (including CCPA for California residents), you have the right to:
❯ Access your personal data
❯ Request correction or deletion
❯ Opt out of data sharing or sale
❯ Limit use of sensitive personal information
To exercise these rights, contact us at info@goldexrobot.com.
9. Contact Information
Goldex LLC Email: info@goldexrobot.com